Tech Support

Our Tech Support Department includes an in-house call center, Monday through Friday 8am - 4:30pm, as well as Field Service technicians to resolve any issues. Our technicians can visit your facility for repairs or service. For tech support information, contact support via email at support @tequipment.com or call (516) 922-3508.

Product Registration

By registering the serial number of your SMART Technologies and NEC products, you may extend the warranties, and take advantage of additional benefits directly from the manufacturer.

For information on product registration, contact support at support@tequipment.com or call us at (516) 922-3508. You can also visit the SMART Technologies Product Registration Page or the NEC Product Registration Page.

Warranty Information

• SMART Board Interactive Whiteboard Two/Five Year Limited Equipment Warranty (PDF)
• SMART Two-Year Limited Equipment Warranty (PDF)
• SMART Accessories and Service Parts Limited Equipment Warranty (PDF)
• Unifi 45 Projector Three-Year Limited Equipment Warranty (PDF)
• SMART Document Camera Limited Equipment Warranty (PDF)
• Unifi 35 Projector Two-Year Limited Equipment Warranty (PDF)
• NEC Warrantee Information

Service Contracts

Tequipment's service contracts cover labor for in-warranty or out-of-warranty repair work.

If your products are in-warranty, and the damaged part is covered, the service contract will cover the labor for any installation/repair with the in-warranty replacement part.

If your products are out-of-warranty, and the damaged part is not covered, you would have to purchase the replacement part and the service contract will cover the labor for any installation/repair with the replacement part.

To purchase a service contract contact sales at sales@tequipment.com or call (516) 922-3508.